HELP WITH KINDLE (Reader Comment)

Kindle keyboard model frozen. Tree screen won't turn off after resetting, recharging and even removing battery. Amazon Kindle Support offered replacement at 1/2 the price.(warranty expired). I still suspect it might be a software fixable problem. Am I wrong?
Ernesto


Please leave comments for Ernesto, or email the geeks with comments.

Comments

  1. Mike KentMarch 30, 2012 at 12:29 PM

    If he did a software reset, the OS was set back to factory specs. If it was a corrupted OS, that should have fixed it.

    Off the top of my head, sounds like a failed touch screen.

    ReplyDelete

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